ET ServerStore Ethiopia
Privacy Policy
Effective date: July 7, 2026
1. Overview
ET ServerStore respects your privacy. This policy explains how we collect, use and protect information when you visit our website, request a quote, configure a product, place an order, upload payment documents or contact us for support.
2. Information We Collect
We may collect your name, company name, phone number, email address, delivery information, product configuration, quote request details, order information, uploaded receipts or payment references, and messages you send through our website, Telegram, WhatsApp, email or phone.
3. How We Use Information
We use your information to prepare quotations, process orders, verify payments, generate proforma invoices, arrange delivery, provide customer support, send order updates, improve our website and protect our business against fraud or misuse.
4. Payments and Receipts
When you upload a receipt or payment confirmation, we use it only to verify your order and maintain required business records. We do not store card numbers on our website.
5. Cookies and Website Data
Our website may use cookies or local browser storage to remember preferences such as language, login session and basic site behavior. You can control cookies through your browser settings, but some features may not work correctly if cookies are disabled.
6. Sharing Information
We do not sell customer information. We may share limited information with service providers when needed for hosting, payment verification, delivery, communication, accounting, legal compliance or order fulfillment.
7. Data Security
We use reasonable technical and organizational measures to protect customer information. However, no online system is completely secure, and customers should avoid sending sensitive information through unsecured channels.
8. Data Retention
We keep customer, quote, order and payment records for as long as needed to provide services, meet legal or accounting obligations, resolve disputes and maintain business records.
9. Your Choices
You may contact us to request access, correction or deletion of your personal information, subject to business, legal and record-keeping requirements.
10. Third-Party Links
Our website may link to third-party services such as Telegram, WhatsApp or payment providers. Their privacy practices are controlled by their own policies.
11. Contact Us
If you have questions about this Privacy Policy, contact us at [email protected] or call +251 711 519 623.